Privacy Policy

Effective Date: October 30, 2024

This Privacy Policy (“Policy”) describes how ConfixSol (“we,” “us,” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User,” “you,” or “your”) may provide through our website (https://confixsol.com) or in the course of purchasing and using any ConfixSol products and services (collectively, “Website” or “Services”). This Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.

This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

1. Collection of Personal Information

We receive and store any information you knowingly provide to us when you make a purchase or sign up through the Website. This may include, but is not limited to, your name, email address, and payment information required to process your purchase or register for our Services.

2. Collection of Non-Personal Information

When you visit the Website, our servers automatically record information sent by your browser. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, pages visited on our Website, the time spent on those pages, access times and dates, and other statistics.

3. Purchases

All purchases made through the Website are processed by a third-party payment processor, Paddle (https://paddle.com). Paddle may request personal information, such as your name, address, email address, and payment details. ConfixSol does not control Paddle or its collection or use of your information. Please refer to Paddle’s Privacy Policy at https://paddle.com/legal-buyers/ for further information.

Paddle provides us with non-personal information about purchases, such as the purchase date, amount paid, and product purchased. This non-personal purchase information may be linked to the Personal Information you provide to us.

4. Managing Personal Information

You can update your Personal Information in your “Account Settings” on the Website. For specific requests, including the deletion of your data, please contact our support team at info@confixsol.com. Note that the deletion of your data may prevent you from accessing our Services.

5. Use and Processing of Collected Information

We may use the information we collect for the following purposes:

• Personalize User Experience: Tailor our Website and Services to your preferences.
• Customer Support: Improve customer service and respond to support requests.
• Transaction Processing: Process your orders and provide access to our Services.
• Security and Compliance: Detect and protect against potential misuse, fraud, or abuse.
• Communication: Send you transaction-related notifications, updates, and essential communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to help personalize your online experience. You can choose to accept or decline cookies through your browser settings. By using our Website, you consent to the use of cookies as described in this Policy.

7. Information Transfer and Storage

Depending on your location, your data may be transferred to and stored in a country other than your own. We ensure that such transfers comply with applicable data protection laws and use appropriate safeguards to protect your Personal Information.

8. Your Rights

You may exercise certain rights regarding your information, including:

• Right to Withdraw Consent: Where you have previously given your consent to the processing of your information.
• Right to Object: To the processing of your information if it is based on a legitimate interest.
• Right to Access: Learn if we are processing your information and obtain a copy.
• Right to Correct: Verify and request correction of your information.
• Right to Restrict: Limit the processing of your information under certain circumstances.
• Right to Erase: Request the deletion of your Personal Information under certain circumstances.

To exercise these rights, please contact us at info@confixsol.com.

9. Privacy of Children

We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website.

10. Security of Information

We employ reasonable administrative, technical, and physical safeguards to protect the Personal Information we collect. However, no data transmission over the Internet can be guaranteed as 100% secure.

11. Changes and Amendments

We reserve the right to update this Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Website after any such changes will constitute your consent to such changes.

12. Acceptance of This Policy

By using our Website, you acknowledge that you have read this Policy and agree to all its terms and conditions. If you do not agree to this Policy, please do not use our Website.

13. Contacting Us

If you have any questions about this Policy, please contact us at info@confixsol.com.